The First Call
Two people watching the sunset over open landscape
About

Founded from inside the funeral profession.

My story
Andrew during his years in the funeral profession
ThenInside the profession
Andrew today, founder of The First Call
NowFounder, The First Call
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Both my parents worked in the profession, so it was the background of my whole childhood. At sixteen I started working in it myself.

Over the next eight and a half years, until I left at twenty-four, I did nearly every job there is: bearer, hearse and limousine driver, arranger, memorial consultant, logistics coordinator, with countless 3am call outs in between.

During that time I saw how marketing agencies treated the firm I worked for, and it frustrated me. Funeral directors were rarely made a priority. The work was generic, and too often the tone was completely wrong for the profession.

So I started The First Call to do it properly: websites, SEO, Google Ads and social media, built by someone who actually understands the profession and the families you serve.

I only work with funeral directors. It's the world I come from, and the only one I want to work in.

My Time Dedicated To The Profession

Every job there is: bearer, hearse and limousine driver, arranger, memorial consultant and logistics coordinator.

2016
Andrew, 2016

First year in the profession, working in my school holidays at 16 years old

2018
Andrew, 2018

At just 18 years old, I became the firm's youngest ever hearse driver

2021
Andrew, 2021

Continuing to proudly serve my community for over 5 years

2024
Andrew, 2024

Supporting a charity close to the profession in the London Half Marathon

How I'm Serving The Profession Now

Providing independent funeral directors with the digital support they deserve

Websites

Built for families in a time of need seeking comfort and accessible information.

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SEO

When someone in your area searches for a funeral director, you should be the name they find first.

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Google Ads

Reaching families at the exact moment they need you, without wasting spend on people who never will.

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Social Media

Considered content that reflects your firm. A dignified presence that builds community trust.

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Words from our founder
The First Call was built to give funeral directors the service they deserve. I understand the profession because I've stood in it, at every stage of the arrangement.

Andrew, Founder

Speak to Andrew directly.